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How g80 Handles Your Personal Data

At g80, we treat your personal data with the same care we put into our lobby — collected only when necessary, stored securely, and never sold to third…

No data sold to third partiesEncrypted account storageClear deletion request processIndia-specific data handlingUPI & Paytm transaction privacy
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g80 How g80 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written request to our dedicated privacy address at g80.asia. We respond within 72 hours for account data queries, deletion requests, and correction notices submitted from India.
Live Chat on g80 Start a live chat session directly on g80.asia at any time. Our agents can log a formal data-access request on your behalf and give you a reference number to track progress.
Account Settings Panel Log into your account and navigate to the Settings section. You can view the personal details we hold, update your contact information, and submit a data-review request without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built specific controls around data collection, storage and deletion so that what we know about you stays accurate, minimal and secure.

Encrypted Data Storage

All account data — including your phone number, email and transaction history — is stored using AES-256 encryption at rest. Access is restricted to authorised g80 personnel only, with audit logs kept for every access event.

Cookie Usage

We use session cookies to keep you logged in, and analytics cookies to understand how the lobby is used. You can manage cookie preferences via the banner shown on your first visit or through your browser settings at any time.

Account Security Controls

Two-step verification is available on every account. When you log in from an unrecognised device, we send a one-time code to the mobile number linked to your profile before granting access to any account data.

Data Retention Period

We retain your account data for as long as your account remains active plus a statutory period required under applicable Indian law. Once that window closes, your personal data is securely deleted or anonymised from our systems.

Third-Party Sharing

Your personal data is shared only with payment processors (UPI, Paytm, PhonePe), identity-verification services, and fraud-prevention partners — solely to the extent needed to operate your account safely and process your transactions.

Your Right to Correction and Deletion

You may request that we correct inaccurate data or delete your account and associated personal information. Submit the request via email or live chat; we aim to complete verified requests within 30 days of confirmation.

Frequently Asked Questions About Your Privacy on g80

These questions cover the most common things our account holders in India ask about their data, rights, cookies and how to reach us when something needs to change.

We collect your name, email address, mobile number and, where required for verification, identity document details. Payment references from UPI, Paytm or PhonePe transactions are also logged to reconcile your deposit and withdrawal history accurately.

No. We do not sell, rent or trade your personal data to any third party for marketing purposes. Data is shared only with payment processors and fraud-prevention partners as needed to operate your account and process transactions.

Send a request to our privacy team via email or through the live chat on g80.asia. Include your registered email address or phone number. We will provide a summary of the data we hold within 72 hours of verifying your identity.

Yes. Submit a deletion request via email or live chat. After verifying your identity, we will close your account and delete or anonymise your personal data within 30 days, subject to any retention obligations under applicable Indian law.

We store only the transaction reference number, amount and timestamp — not your full UPI ID credentials. The actual payment processing happens on the UPI or Paytm infrastructure, and g80 receives only a confirmation token to update your account balance.

We use essential session cookies to keep your account session active, and optional analytics cookies to see which pages are visited most often. You can accept, reject or customise these via the cookie banner on your first visit, or through your browser settings.

Contact our privacy team by email at g80.asia or raise a complaint through live chat. If your concern is not resolved within 15 business days, you may escalate the matter to the relevant data-protection authority under applicable Indian law.

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